quality Lubrication products

Delivery charges
Free UK mainland delivery on orders over £400 ex VAT.

Orders under £400 ex VAT - £30 delivery charge.

Postcode exceptions: HS, KW, ZE, IV, AB, DD, PH, PA, GY, JE, IM, BT, Isle of Anglesey, Isle of Wight and Eire, which are quoted on an individual basis.

All orders subject to a £2.82 environmental surcharge.

Estimated delivery times
Standard UK mainland delivery is usually 1 to 3 working days; to exceptional UK postcodes and Eire is usually 1 week.

If you haven't received your delivery within the relevant lead time, please contact us and we will look into it as a matter of urgency.

If any items are out of stock, we will inform you and will dispatch as soon as they become available.

At time of delivery
An authorised person must be present to sign for delivery.

Failed attempts may result in a return delivery charge.

Please check your delivery carefully and inform us in writing within 24 hours of delivery of any shortage or damage. Activate cannot accept claims for shortage or damage after 24 hours.

Please do not sign for any goods as 'unexamined' or 'unchecked' as carriers will not accept liability for any subsequent damage.

Problems with deliveries
Nobody is perfect, unfortunately damages and mistakes can happen.

In this case, please email Customer Services at sales@activatelube.co.uk, quoting the invoice number on your delivery note (including a photo helps speed things up).

Or call Customer Services on 0808 172 4000, quoting the invoice number on your delivery note.

Type: Equipment

Key attributes: Equipment item